You're guaranteed to get X number of meetings. They're all exactly the right audience… receptive, open to discussing how you can help them. All year long, we fight for their attention… but at THE CIO FORUM, we've got it.
Pete Wilson, CIO
Telwares
More Testimonials
|
|
Conference
Speakers confirmed for The CIO Forum:
Ray Kurrzweil
Angelo Valleta, CIO, Sun National Bank (Computer World Top 100 Exec)
Bill Krivoshik, CIO, Marsh & McLennan
Bill Wasak, CIO, Scotts Miracle Grow
Tammy Moskites, CISO, Home Depot
Larry Bonfante, CIO, US Tennis Association
Maggie Miller, CIO, Warner Music (CIO Executive Council Member)
Craig Cuyer, CIO Cushman Wakefield (CIO Executive Council Member)
Our conference program is refreshingly different to what you're used to seeing at regular tradeshows and conferences. Why?
1) We create The CIO Forum conference program based on research and feedback from our clients, senior level IT executives who like you are dealing with critical issues on a daily basis.
2) All conference sessions are led by your peers, who have a clear understanding of the business obstacles inherent in controlling large technology departments and how they can be managed and resolved.
3) All sessions (bar the keynote) are for small groups of under 25 delegates. This environment encourages attendees to be able to share best practices, successful case studies, and receive opinions and suggestions from their peers.
The entire conference is built around helping you become a more effective executive and opening doors to new perspectives and points of view.
Reality in the Hyped-Up Cloud
|
| Cloud Computing |
| Round Table |
With a handful of hurdles preventing enterprises from full adoption of the cloud, even current providers are claiming the technology as an inappropriate tool for the IT enterprise as of yet. So what are some CIOs doing in the cloud today and why have they chosen to stay there if there is such trepidation? In this panel of CIOs from three varying sectors, hear what part of the cloud they have adopted into their business models and how they overcame the specific hurdles to get there. While the hype surrounding cloud computing is creating buzz, learn how to get past the noise and use the solution to your advantage.
|
|
|
How IT can Lead the Customer-Centric Revolution
|
| Customer Relations |
| Workshop |
There may be a recession in play but companies right now are restructuring their products and services to meet the customer’s needs. This strategic change is best lead by no one other than the CIO. But having IT leap from the reactive support they have always been into the proactive drivers of innovation and customer-engagement can be one of the biggest challenges for change management. How can the CIO reposition the IT department to evolve into a fully engaged proponent of growth and what roles will the other C-level executives play to support IT’s new function, for a change?
|
|
|
Effective and Efficient IT Management
|
| Management |
| Round Table |
With the wake of identity theft and various security intrusions in the midst of the current market, financial services firms have realized the need to broaden their governance and risk management to include IT. Successful risk management programs enable IT to deliver business value efficiently and securely while providing high-quality assurance around data integrity, availability and confidentiality. IT risk management teams need to consider a variety of success criteria in order to meet the expectations of senior mamangement. Learn about the five main principles that steer a successful program and what role regulatory compliance will have in creating a mature risk management plan.
|
|
|
Social Media’s Hold on IT
|
| Social Media |
| Round Table |
Web 2.0 is affecting businesses on a daily basis; from the way people now interact with others to how they relate to technology. But in the world of IT, social media can have a severe negative impact on security yet can help institutions achieve strong public relations with clients. While ignoring social computing is no longer an option, how ready is the internal IT organization to embrace Twitter, Facebook, MySpace, and the like and still manage to stay in compliance? Hear how some CIOs are incorporating social media both internally and externally and where they have found the most benefits.
|
|
|
CIO and the CTO: Re-Defining the Roles
|
| The Changing Role |
| Round Table |
Forging an alignment with business has been an elusive goal for IT executives. With a recent report stating only 15% of CIOs claiming to be fully aligned with business, organizations are beginning to have a knee-jerk response as they divvy up the responsibilities of the CIO and CTO to become focused solely on business or technological functions (respectively). But the dividing line can prove the change to be nothing short of ill-devised.
|
|
|
Highlights from past Conference Programs


|
FAILURE IS NOT AN OPTION: APOLLO 13 NARRATIVES FROM EARTH AND THE CAPSULE
|
| OPENING KEYNOTE ADDRESS |
| Gene Kranz, NASA Flight Control Director and Captain James Lovell, Commander of Apollo 13 |
Gene Kranz
NASA Flight Control Director Apollo 13 and Presidential Medal of Freedom Recipient
Gene Kranz was the leader of the “Tiger Team” of NASA flight directors who guided the crippled Apollo 13 spacecraft safely back to Earth. His role in the crisis now legendary, Kranz was made famous by his oft-quoted phrase, “Failure is not an option.”
Captain James Lovell
Career Astronaut and Commander of Apollo 13
A great American hero, astronaut Jim Lovell is most famous for his role in the American space age, specifically for his calm and careful command of Apollo 13. Lovell stoically articulated the five-word message, “Houston, we have a problem,” which quickly became a part of the American lexicon.
|
|
|

|
AMERICA'S ECONOMIC FUTURE
|
| CLOSING KEYNOTE ADDRESS |
| Dr. Barry Asmus Political, Business, and Financial Expert |
Asmus identifies the “Six Unstoppable Trends” that are impacting America’s business and its economy. The current recession will temporarily slow these trends but not stop them. The Latin word for credit is credere, which means “to believe.” The de-leveraging and economic contraction begun in 2008 could last until 2010. But note this: we have had 13 economic recessions in the last 80 years followed by 13 expansions. Currently, 75 million Baby Boomers are in the high investment and most productive stages of their lives. Confidence will be restored. The end of prosperity? Or, is the best yet to come? Asmus’ presents his “Six Unstoppable Trends” and asks you to decide. As a professor of economics, Asmus was twice voted University Professor of the Year.
|
|
|
|
Conference Theme:
|
| CRUCIAL SECURITY AND LEADERSHIP STRATEGIES ESSENTIAL FOR GROWING THE BUSINESS OF TECHNOLOGY IN AN UNSTABLE ENVIRONMENT |
| Workshops, Roundtables, and Presenters |
Putting It All Together: Trends in Business Intelligence
Dr. Claudia Imhoff, Intelligent Solutions
Business Technology Leadership
Raymond Dury, Formerly CIO, Fifth Third Bank
Tips and Tricks for Managing IT in Tough Times
Jane Landon, Deputy Commissioner & CIO, NY Dept. of Finance
Brad Friedman, SVP Information Services, Burlington Coat Factory
Lessons from a Combat Helicopter Pilot: Creating Your Own Leadership Identity
Ray Bender, Speaker, Author, Consultant, Colonel, U.S. Army (Ret.)
IT Governance: Third Party Information Handling
Jennifer Bayuk, formerly CISO Bear Stearns
Countering Intrusions, Cyber fraud and Phishing
Special Agent, FBI
How to Stop Advanced Persistent Threats from Evading Detection
Eddie Schwartz, CSO, NetWitness
An Integrated Approach to Enterprise Security: Risk and Compliance Management
Dennis Devlin, CISO, Brandeis University
Structuring Effective Business Communications: Strategically Conveying IT Value To Business Partners through Compelling Proposals
Mike Figliuolo, ThoughtLeaders
Motivating and Retaining Your Top Talent in Tough Times
Eric Herzog, Quest Communications
The Five Dysfunctions of an IT Team
Bill Bertolet, Dale Carnegie
Gene Ritchie, Dale Carnegie
How the Rise of Eastern European Organized Cyber Crime Targets Your Infrastructure
Special Agent, FBI
Creating a Sense of Urgency: 8 Steps Necessary to Create Lasting Organizational Change
Ray Bender, Leadership & Technology Author
Performance Under Pressure: Leadership and Mental Toughness in Corporate America
Dr. Mark Lowry, Partner, Winning Mind
Marc Sagal, Managing Partner, Winning Mind
CISO/CSO Panel: The Future of Security and the Evolving Role of the Information Security Officer
Dennis Devlin, CISO, Brandeis University – Moderator
Jennifer Bayuk, CISO Bear Stearns
Paul Borchardt, CISO, BNP Paribas
Tim Callahan, CISO, People’s Bank
Eddie Schwartz, CSO, NetWitness
Round Table Discussions
Is There Really a Difference Between Data Loss and Data Leakage Protection/Prevention?
Tammy Moskites, CISM, IT Security Officer, Huntington National Bank
Cloud 99.99: Identifying the Metrics that Matter
Camille Mendler, VP Enterprise Research, The Yankee Group
Supplier Governance: From Adversary to Partner
Camille Mendler, VP Enterprise Research, The Yankee Group
Creating a Strategic Mobile Enterprise
Eugene Signorini, VP Enterprise Research, The Yankee Group
Managing and Benefiting from Consumerization in the Enterprise
Eugene Signorini, VP Enterprise Research, The Yankee Group
Virtualization Strategies: Beyond the Server
Zeus Kerravala, SVP Enterprise and Consumer Research, The Yankee Group
Securing the Anywhere Enterprise
Zeus Kerravala, SVP Enterprise and Consumer Research, The Yankee Group
|
|
|
|
Business Technology Leadership
|
| Workshop: IT Leadership |
| Raymond Dury, Formerly CIO, Fifth Third Bank |
The role of the CIO is evolving dramatically. Providing technology services and products no longer suffice, you are now required to have the skills and knowledge to run your organization as a business. The profile of the successful CIO now demands active participation in setting strategy, defining company direction and leading your peers.
We will address:
* How do you recognize the change required of your leadership?
* How do you up the ante?
* Do you have the skills and knowledge to run your organization as a business?
|
|
|
|
Performance Under Pressure: Leadership and Mental Toughness in Corporate America
|
| Workshop: IT Leadership |
| Dr. Mark Lowry, Partner, Winning Mind |
We find ourselves in challenging times. In no place is this challenge more pronounced than in technology. Now more than ever, leaders must stay focused and composed despite the increasing difficulty in doing so.
High levels of stress and pressure bring out the best in some and the worst in others. Getting things done, keeping teams motivated, working effectively with business partners and keeping clients happy is challenging in even the best of times. How then do leaders succeed under the toughest of conditions?
Winning Mind. LLC works with leaders and performers who must be at their best under pressure. Borrowing from their work with Fortune 500 Executives, Military Leaders and Elite Athletes, this presentation will help you improve your mental toughness and leadership capacity. You will learn how increasing levels of stress impact your ability to perform; you will get first-hand exposure to techniques for keeping yourself and your team focused on what matters most; and you will walk away with practical approaches for keeping your head in the game no matter how crazy things get.
|
|
|
|
Putting It All Together: Trends in Business Intelligence
|
| Workshop: IT Leadership |
| Dr. Claudia Imhoff, Intelligent Solutions |
• Operational BI - Business intelligence (BI) applications are playing an ever increasing and important role in driving and optimizing daily business operations. This trend is leading to major changes in both the functionality and the usability of BI-related technologies and products. Developing an operational BI strategy in this dynamic and constantly changing environment is not a simple task. Dr. Imhoff will cover how you can extend the traditional business intelligence environment to include operational BI capabilities. The result is an operational BI environment that enables companies to build a smart and flexible business decision making environment for optimizing operational business processes.
• Data Warehouse Appliances - Data warehouse appliances have caught the interest of many BI implementers with their promise of scalability, low cost, and ease of maintenance. This section will examine the objectives of a data warehouse appliance and the benefits gained from their usage. It discusses where appliances fit into a mature BI architecture and how they are being used by customers.
• BI Software as a Service (SaaS) - SaaS has evolved significantly to deliver software functionality in a cost-effective manner that supports all forms of business models. SaaS consists of blended software, infrastructure and business services across multiple usage and delivery platforms and business models. SaaS vendors must focus not only on cost-effective software delivery but also on helping users transform their business workflow and processes, i.e., the way they do business. Companies thinking of using SaaS technology for their BI environments must understand its benefits and drawbacks as well as the challenges to this new type of BI offering.
• Open Source BI – Another interesting sector of BI technology is the growth of open source vendors. This section will discuss what open source is, its pros and cons for BI, and why it is worth looking into. Finally we will discuss getting started with open source BI and guidelines to its usage.
|
|
|
|
Lessons from a Combat Helicopter Pilot: Creating Your Own Leadership Identity
|
| Workshop: IT Leadership |
| Ray Bender, Speaker, Author, Consultant, Colonel, U.S. Army (Ret.) |
This session examines the parallels of leading Army helicopter units in combat and leading your organization under challenging conditions. This session will address actions of personal leadership such as developing a reputation, being visible, sharing hardships, and being approachable. We will also cover the importance of building a leadership brand and how to lead professionals in complex and stressful situations by building trust and organizational cohesiveness.
One of the most important parallels between Army helicopter units and today’s business environment is the shortage of skilled people and that they are all volunteers. They must be led rather than managed.
|
|
|
|
Tips and Tricks for Managing IT in Tough Times
|
| Workshop: IT Leadership |
| Jane Landon, Deputy Commissioner & CIO, NY Dept. of Finance and Brad Friedman, SVP Information Services |
Part of the CIO position in this economically challenging time is to demonstrate their ability to enhance relationships, establish a new found credibility and trust with key stakeholders. The old adage of “doing less with more” applies every day in today’s economy. This highly interactive workshop “Tips and Tricks for Managing IT in Tough Times" will provide you with actionable tips and techniques to help you navigate the turmoil and meet your CIO agenda.
Areas that will be discussed include IT procurement, contract (re)negotiation, “rightsizing” your organization, recruiting, and getting creative about low cost solutions. Jane Landon of the NYC Dept of Finance and Brad Friedman of Burlington Coat Factory will take you through some of their real life examples they have implemented at their respective businesses. |
|
|
|
Creating a Sense of Urgency: 8 Steps Necessary to Create Lasting Organizational Change
|
| Workshop: IT Leadership |
| Ray Bender, Speaker, Author, Consultant, Colonel, U.S. Army (Ret.) |
If you are responsible for leading your organizations change effort but you don’t know where to start this session will point the way.
There are eight steps required to successfully lead change that leaders must be aware of. While all of the steps are important, creating a sense of urgency is paramount. This session will familiarize you with the eight steps and provide action items necessary to create a real sense of urgency in your organization.
|
|
|
|
Structuring Effective Business Communications: Strategically Conveying IT Value To Business Partners through Compelling Proposals
|
| Workshop: IT Leadership |
| Mike Figliuolo, ThoughtLeaders |
While IT may have a seat at the table as a business partner, their recommendations to the business are often “lost in translation.” Many times this occurs because the recommendation is created and delivered in a manner that, while it makes sense to IT, it lacks a compelling story from the business’ perspective.
The objective of this session is to provide you a new thought process and methodology that helps you cut through the clutter. You will see how to deliver clear and compelling recommendations that will be readily implemented by the business. During this session you will learn how to:
• Craft a compelling “core idea” that resonates with key stakeholders
• Build a solid, logical “architecture” to support your ideas
• Draft a clear and effective story that articulates your recommendation and its rationale
• Syndicate your story with a broad set of key stakeholders (versus the narrow set that is the norm)
• Choose and perform the “right” set of analyses required to convince your business partners
• Deliver your recommendation clearly and succinctly
|
|
|
|
How the Rise of Eastern European Organized Cyber Crime Targets Your Infrastructure
|
| Workshop: Security |
| Special Agent, FBI |
This presentation will focus on the growing trend of organized cyber crime emanating from Eastern Europe and targeting the financial, business, and retail infrastructure of the United States. In this session you will learn the following:
1. An FBI assessment of organized cyber crime including an analysis of organized cyber crime versus traditional cyber crime and the threat posed by these organized criminal groups.
2. How law enforcement can exploit the vulnerabilities these groups possess.
3. Steps you can take to mitigate the risk of compromise.
A case study will be presented that will highlight an organized criminal group operating in New York City.
|
|
|
|
The Five Dysfunctions of an IT Team
|
| Workshop: IT Leadership |
| Bill Bertolet and Eugene Ritchie, Dale Carnegie |
| Patrick Lencioni, a previous keynote speaker at Richmond Events, says “If you can get all the people in your organization rowing in the same direction, you can dominate your industry.” Author of The Five Dysfunctions of a Team, Lencioni points to Trust as the foundation for building solid teams. On a team, trust involves vulnerability, which is difficult for most people. Participants in this workshop will assess their own levels of trust, learn how to assess their people’s trust levels, and complete a Personal Histories Exercise that is the first step in building trust. A commitment towards addressing an area of weakness will be made. |
|
|
|
Motivating and Retaining Your Top Talent in Tough Times
|
| Roundtable: IT Leadership |
| Eric Herzog, Quest Communications |
Remember the saying “in tough times the tough get going”? As you well know, we are in one of those “tough times”. The question remains…are you one of the tough ones? What kind of leadership will enable you to retain talent and to emerge better and stronger than before? While astutely deploying your capital budget undoubtedly impacts your future capabilities, most CIOs are more concerned about maintaining their team, and especially retaining top talent.
While there are many things to consider, our discussion will focus on the following:
• Resetting priorities to face the new reality – what is essential?
• Investing in the core – including the development of employees
• Communicating like crazy, balancing realism and optimism – silence makes people worry more
• Addressing the new challenges – with new solutions
• Reevaluating your team – and stealing some good ones to replace yours
• Reexamining compensation – what is it offering incentives for and how are rewards distributed.
|
|
|
|
Interactive Discussions Hosted by The Yankee Group
|
| Roundtables: IT Leadership |
| Camille Mendler, VP Enterprise Research - Eugene Signorini, VP Enterprise Research - Zeus Kerravala, SVP Enterprise and Consumer Research |
TOPICS:
* Cloud 99.99: Identifying the Metrics that Matter
* Supplier Governance: From Adversary to Partner
* Creating a Strategic Mobile Enterprise
* Managing and Benefiting from Consumerization in the Enterprise
* Virtualization Strategies: Beyond the Server
*Securing the Anywhere Enterprise |
|
|
|
IT Governance: Third Party Information Handling
|
| Workshop: Security |
| Jennifer Bayuk, formerly CISO Bear Stearns |
| Third Party Data Handling: Service providers routinely sign confidentiality agreements. But as each day brings a new account of data security breaches, it is obvious that many organizations do not really know how to keep data safe. This session describes things you can do to verify that your service provider (1) knows how to safeguard data and (2) actually uses that knowledge to control the systems environment where your data is kept. In addition, many companies are required by regulation to perform "due diligence" to assess whether a service provider actually has enough security in place to keep their confidentiality promises. The session describes standard industry practices in use to meet those requirements. |
|
|
|
How to Stop Advanced Persistent Threats from Evading Detection
|
| Workshop: Security |
| Eddie Schwartz, CSO, NetWitness |
Many of today's network advanced persistent threats from state sponsored attackers and organized crime groups are evading detection by your perimeter defenses--whether you know it or not. That's because most critical infrastructure organizations have developed an over reliance upon perimeter-based, network-layer focused point solutions that require signatures or profile based foreknowledge of a given technical threat. As proven through numerous serious security breaches in operational and command and control systems over the last few years, most signature and log-file-based security solutions are already entirely obsolete, and security solutions based upon statistical analysis of netflows and other network-layer telemetry provide limited and incomplete network visibility.
This session focuses on the true nature and sources of today's most difficult security threats, and describes actual solutions, both technology and operations related, required to detect and mitigate invisible threats. The speaker will illustrate actual technical case studies from the commercial and public sector to describe an effective operational plan of action consisting of the use of automated reporting and alerting, and interactive threat analysis applications built upon a distributed full packet capture and session reconstruction infrastructure. The session will demonstrate techniques that will enable your organization to detect and stop designer malware, zero-day attacks, and non-signature-based threats to improve overall network visibility, and to detect beacon Trojans and the leakage and exfiltration of valuable organizational data.
Attendees will learn:
• The technical reasons that advanced persistent threats are evading current perimeter-based point solutions such as IDS, log monitoring and flow-based technologies.
• The true nature and sources of threats facing public and private organizations and the gaps in current network visibility.
• Advanced techniques for next generation network monitoring using full packet capture and session reconstruction, and the network visibility improvements provided by this approach.
• Specific examples of adversary
|
|
|
|
An Integrated Approach to Enterprise Security: Risk and Compliance Management
|
| Workshop: Security |
| Dennis Devlin, CISO, Brandeis University |
| There are multiple forces driving enterprise information security in 2009. The forces include meeting customer expectations, achieving regulatory compliance, mitigating stakeholder risk, protecting brand reputation, and maintaining public trust. Associated enterprise-wide security goals and requirements sometimes overlap, and at other times can appear almost incongruent. An enterprise risk management program operates at the confluence. This session will focus on some proven approaches to identify and manage enterprise-wide risk at the center, and at the same time develop a cost-effective, risk-aware, federated information security organization. |
|
|
|
The Underground Economy of Identity Theft: How Information is Targeted, Stolen then Traded
|
| Workshop: Security |
| Special Agent, FBI |
This special FBI briefing will look at a typical day in the life of a cybercriminal – How they access their targets, implement a host of penetration tools then bring their newly acquired data to market. A case study of an undercover meet to trade stolen credit card data will be reviewed and you will be treated to a unique glimpse into the underground criminal society that only the FBI can provide.
Watch cybercriminals at work in real time and you will discover the types of information these thieves look for and how it's presented and marketed on-line. We will review how to prevent personal and corporate identity theft, and the steps you need to take to protect yourself and your enterprise.
|
|
|
|
CISO/CSO Panel: The Future of Security and the Evolving Role of the Information Security Officer
|
| Panel Discussion: Security |
| Dennis Devlin, CISO, Brandeis University, Moderator - Jennifer Bayuk, CISO Bear Stearns - Paul Borchardt, CISO, BNP Paribas - Tim Callahan, CISO, People’s Bank - Gareth Webley, CSO National City |
| Information security is definitely not new. However, the formal titles of CISO and CSO did not widely exist until the 1990’s when organizations began to connect to the Internet. Much has changed over the past two decades, and the years to come promise to be even more challenging. There are actually security practitioners who were there since the early days and lived to tell about it. A few of them will be on this panel. Please join us for an exciting discussion of how the role of CISO and CSO has evolved from being Dr. No who blocked things at the border, to an internal consultant and evangelist who enables safe international electronic commerce. This panel of experienced security veterans will share their thoughts and observations on the past, present and future of information security and risk. |
|
|
|
Is There Really a Difference Between Data Loss and Data Leakage Protection/Prevention?
|
| Roundtable: Security |
| Tammy Moskites, CISM, IT Security Officer, Huntington National Bank |
During this moderated session, Tammy will challenge each of you to think about whether there really is a difference between Data Leakage and Data Loss Protection...and what about Data Leakage Prevention? Discuss with your peers how the ultimate effects of data loss could cost your business millions of dollars simply by letting data get away to inside and/or outside nefarious hands.
Prepare yourselves to come into this session ready to discuss the topics below with the focus to make for this session highly interactive!
• How do you define Data Protection?
• What does the difference between Data Loss vs Data Leakage mean to you? Is it one in the same?
• Where does Data Leakage Prevention come into play?
• What impact does this have in your organization?
• How well do you think you understand all your data?
• Insider vs. Outsider - who is your biggest threat?
• What can we do?
|
|
|
|
|